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Delivery & Returns

Processing time
We aim to ship all items that are in stock within 1-2 days working days. Items that are not in stock will be sent within 3-5 days after the payment is complete to the address given to us by you.

International delivery

Below is an overview of our international shipping rates and the estimated delivery times under normal circumstances.
COUNTRY SHIPPING COSTS DELIVERY TIME
The Netherlands €4,95 1-2 Working days
Belgium €10.- 2-3 Working days
Germany €10.- 3-4 Working days
Albania €16,50 8-10 Working days
American Samoa €19,95 8-9 Working days
Andorra €16,50 6-9 Working days
Armenia €16,50 12-15 Working days
Australia €19,95 9-26 Working days
Austria €10.- 4-5 Working days
Azerbaijan €19,95 10-11 Working days
Belarus €16,50 4-7 Working days
Bosnia and Herzegovina €16,50 7-9 Working days
Brazil €19,95 14-27 Working days
Bulgaria €10.- 6-7 Working days
Canada €19,95 7-27 Working days
Chile €19,95 5-13 Working days
Croatia €10.- 4-5 Working days
Cyprus €16,50 11-13 Working days
Czech Republic €10.- 2-4 Working days
Denmark €10.- 4-5 Working days
Estonia €10.- 5-7 Working days
Faroe Islands €16,50 7-9 Working days
Finland €10.- 6-7 Working days
France €10.- 5-6 Working days
Georgia €16,50 4-10 Working days
Gibraltar €16,50 9-23 Working days
Greece €10.- 8-10 Working days
Greenland €16,50 4-10 Working days
Guadeloupe €16,50 7-25 Working days
Guernsey €16,50 4-10 Working days
Hungary €10.- 2-4 Working days
Iceland €16,50 6-8 Working days
Ireland €10.- 5-6 Working days
Isle of Man €16,50 4-10 Working days
Israel €19,95 14-18 Working days
Italy €10.- 5-6 Working days
Jersey €16,50 4-10 Working days
Kosovo €16,50 6-10 Working days
Latvia €10.- 5-7 Working days
Lebanon €19,95 10-18 Working days
Liechtenstein €16,50 4-5 Working days
Lithuania €10,- 5-7 Working days
Luxembourg €10.- 2-3 Working days
Macedonia €16,50 5-15 Working days
Malta €10.- 6-8 Working days
Martinique €19,95 7-15 Working days
Mauritius €19,95 8-10 Working days
Monaco €10 5-7 Working days
Montenegro €16,50 6-9 Working days
New Zealand €19,95 10-12 Working days
Norway €16,50 6-7 Working days
Poland €10,- 6-7 Working days
Portugal €10,- 6-7 Working days
Reunion €19,95 10-25 Working days
Romania €10,- 5-6 Working days
Russia €19,95 5-27 Working days
Saint Pierre and Miquelon €19,95 6-12 Working days
San Marino €16,50 5-8 Working days
Serbia €16,50 6-9 Working days
Slovakia €10.- 4-5 Working days
Slovenia €10,- 5-6 Working days
Spain €10,- 6-7 Working days
Sweden €10,- 4-5 Working days
Switzerland €16,50 4-5 Working days
Tunisia €19,95 8-10 Working days
Turkey €16,50 5-11 Working days
Ukraine €16,50 5-11 Working days
United Kingdom €16,50 4-10 Working days
United States €19,95 8-27 Working days
Vatican City State €16,50 5-8 Working days

Customs and import taxes
Buyers are responsible for any customs and import taxes that may apply. We are not responsible for delays due to customs or carrier delivery delays.

We gladly accept returns and exchanges
Contact us within: 14 days of delivery

Dispatch items back within: 30 days of delivery

The following items can't be returned or exchanged
Because of the nature of these items, we can't accept returns for:

  • Custom or personalized items
  • Opened items
  • Used items
  • B-grade items
Conditions of return
For hygiene reasons we only can accept returns and exchanges if the item is unopened and unused. Buyers are responsible for return postage costs.

Change or cancel my order
Because of our semi-automated system, once you’ve placed and paid for an order on www.zlotech.com there’s no going back. You will need to receive and return your order as described above.

Refund
We refund the items price and reserve the right not to refund our standard shipping charge if items are returned for refund.
Once your return has been received and processed by us, it can take up to 5 working days (depending on your bank) to get your refund to you.